All the terms outlined in this agreement shall be deemed agreed to when hosted services provided by WOLFTEKCIT TECHNOLOGIES PVT. Ltd is registered for.
In consideration of the mutual covenants herein, the parties agree to the following, which shall apply during the term of this agreement:
1.1. By registering for our hosted service you agree to the terms and conditions outlined in this document.
1.2. You hereby submit to the exclusive jurisdiction of the Place and Time which will be decided by Wolftekcit.
1.3. We reserve the right to make changes to this agreement without notice. It is your obligation to obtain and revisit this document periodically to review for any changes.
1.4. We have included headings in this document only for convenience. These headings shall not affect the construction or interpretation of this agreement.2.1. You agree to use the services offered entirely at your own risk.
2.2. All conditions, terms, representations and warranties relating to the services supplied under this agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby excluded.
2.3. Our total aggregate liability to you for any claim in contract, negligence or otherwise arising out of or in connection with the provision of the services shall be strictly limited to the charges paid by you for the services that are the subject of any claim made.
2.4. In no event will a claim be brought unless you have notified us of the claim within one year of the incident arising.
2.5. In no event will we be held liable for any loss (data, economic or otherwise) or other commercial damage, including but not limited to special, incidental, consequential or other damages, direct or indirect.
3.1. You agree to defend, indemnify and hold harmless Wolftekcit against liabilities arising out of:
3.2. You agree to defend, indemnify, save and hold, Wolftekcit harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Wolftekcit, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assignees.
3.3. Wolftekcit will be the sole arbitrator of this policy.
4.1.No guarantees of any kind will be made as to the integrity of the data.
4.2. We will not be held responsible for data hosted on our servers. It is your responsibility to maintain sufficient insurance if coverage is required with respect to data loss.
4.3. If loss of data occurs due to negligence or error intentional or otherwise on your part, we will try to recover the data at a fee.
5.1. You or anyone else may not use your hosted support desk as a proxy connection which includes but is not limited to hosting a script to proxy between a user and another web site.
5.2. You may not resell areas of your hosted support desk. An example violation of this term includes but is not limited to allowing/charging another person or company to make use of your hosted support desk (via additional departments, user accounts and template groups).
5.3. Your hosted support desk pricing will depend on the payment you make for google resources, including all files and the total size of your hosted account database , data transfers and cpu usage.
5.4. If you exceed these limits, we reserve the right to increase the price or suspend services to you.
5.5. Fair Usage Policy
5.6. We enforce a zero-tolerance spam policy. Unsolicited electronic mail sending is strictly forbidden.
5.7. You undertake to keep all passwords and login credentials secure. If in the case that you suspect a security violation you also undertake to notify us immediately.
5.8. We will be the sole arbitrator of this policy.
6.1. You undertake that you will use the hosted support desk only for lawful purposes.
6.2. We do not host pirated software, adult content, pornographic material, virus or copyrighted media files. We reserve the right to remove any content that we suspect violates this policy from your hosted support desk and/or suspend your account without notice.
6.3. You may not use the hosted support desk in any way such that it infringes upon the rights of a third party.
6.4. If you believe that your copyright or trademark is being infringed upon by one of our customers, please email abuse@wolftekcit.com with as much information as you can provide that evidences infringement.
6.5. You undertake not to link to or promote any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, profane or otherwise objectionable.
6.6. Failure to respond to an abuse complaint within 48 hours may result in suspension and/or termination of services.
6.7. We will be the sole arbitrator of this policy.
7.1. Since you are paying only for resources consumed, there is no refund policy applicable.
8.1. Full payment (including renewals) is required before any service is rendered.
8.2. We reserve the right to refuse service to anyone.
8.3. We reserve the right to change pricing at any time although all pricing is guaranteed for the period of pre-payment.
8.4. Any due notices, invoices, receipts and billing reminders will be sent by electronic mail only.
8.5. Payment is due weekly following the date the account was established until cancellation notice is given.
8.6. If you choose to pay by credit or debit card you authorize us to debit your account renewal fees from your card.
8.7. Without prejudice to our other rights and remedies under this agreement, if any balance owed is not paid on or before the due date we will be entitled to suspend/terminate services to you.
8.8. Where payment has been made by credit or debit card, refunds will be made to the same named credit or debit card. Where payment has been made by PayPal, refunds will be made to the same PayPal account only.
8.9 You are supposed to pay all the taxes and duties like, GST, VAT, Sales tax etc as applicable to your respective government (state and country) in addition to the price of the software. Wolftekcit is not liable to pay any tax.
9.1. We reserve the right to suspend or terminate the services and/or this agreement at any time.
9.2. If you violate any of these terms and conditions we may suspend the services and/or terminate this agreement forthwith without notice to you.
9.3. No refunds will be made for services suspended or terminated due to violation of this agreement.
9.4. If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we reserve the right to suspend services and/or terminate this agreement forthwith.
9.5. On termination of this agreement or suspension of the services we will be entitled to immediately block your hosted support desk and to remove all data located on it.
10.1. You may cancel your account at any time. Only accounts cancelled in the way outlined herein will be honoured.
10.2. To request account cancellation, you must send to us written notice (via electronic mail) of your account cancellation requirement no less than seven (7) days prior to your next billing cycle or we may bill you for the next period. The address to which you must send notice is sales@wolftekcit.com
10.3. It is your responsibility to secure confirmation of account cancellation from us. If you do not receive confirmation of your account cancellation request, you may continue to be invoiced and your account may not be cancelled.
10.4. Once confirmation of account cancellation is made, we do not guarantee the availability of your hosted support desk or data stored on it.
10.5. It is your responsibility to settle (if) any due balance following cancellation.
